The National Insurance Claims Society or NICS, was formally launched on 15 December 1998 by the honorable President of NIAM, Y.M. Tunku Ya’acob Bin Tunku Abdullah.

NICS was formed out of the need to develop practical improvements for streamlining the claims process in a way that would benefit member companies. Thus, the Society was formed to look into the claims service and claims staff recognition issues.

The advent of information technology and globalization has made the claims handling a challenging task, with the acceleration of claims cost, vehicle theft, litigation and fraud management. Moreover, with the expanded platform and continuous action, NICS as the sole Society for the claims personnel of the insurance industry of Malaysia pledge that the professionalism and competence will be augmented by pooling the industry’s experience towards facing the challenges in the claims operations.